IPART - New South Wales - Australia - Electricity - Licensing

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Choosing Your Energy Supplier

Deregulation in the energy industry means that in NSW and some other Australian states you are now free to choose your electricity and gas supplier.

If you are a small retail customer you can do one of the following:

stay with your existing energy retailer on a standard supply contract (in which tariffs and other terms and conditions are regulated);
ask your present energy retailer about any competitive deals being offered to keep you as a customer under a negotiated contract; or
change retailers by entering into a negotiated contract with another supplier.

If you shop around you might find a deal that is more attractive. Before deciding to change, get as much information as you can from the retailer/marketer who is required to provide you with enough information to make an informed choice. Read any proposed contract carefully and if in doubt ask for clarification.

If you decide to change, you will only be changing your retailer (the company that sells you energy and bills you for it). You will not be changing your network provider (the company that owns the pipes and/or wires that deliver your energy).

The following is a list of licensees by licence type. Please note that not all retailers supply residential and/or small business customers. Those that do are marked with an asterisk below but may not supply throughout NSW or to all customer types:

Standard Electricity Suppliers

Standard Gas Suppliers

Electricity retail suppliers

ActewAGL Retail Ltd *
AGL Sales Pty Limited *
AGL Sales (Queensland Electricity) Pty Limited (formerly Powerdirect Australia)

Aurora Energy Pty Ltd

Australian Power and Gas (NSW) Pty Ltd *
CitiPower Pty
Country Energy *
Delta Electricity
EnergyAustralia *
Eraring Energy

GridX Pty Ltd
Independent Electricity Retail Solutions Pty Ltd
Integral Energy Australia *
Jackgreen (International) Pty Limited *
Momentum Energy Pty Ltd

New South Wales Electricity Pty Ltd *

Origin Energy Electricity Limited *
Powercor Australia Limited
Powerdirect Pty Ltd *

Red Energy Pty Ltd *

Sanctuary Energy Pty Ltd

Sun Retail Pty Ltd