Carmel is an experienced chief executive, board member and regulator with over 35 years of public sector experience. She was the Chief Executive of the State Insurance Regulatory Authority (SIRA) and has also held executive roles in emergency services and insurance regulation. Carmel’s career has been focused on improving financial, economic, health and social outcomes for both individuals and the broader NSW community.
In January 2022, Carmel was awarded the Public Service Medal for outstanding public service to regulatory reforms in NSW.
Carmel commenced as Chair of the Tribunal on 1 July 2021 and has been appointed for a term of 5 years to 30 June 2026.