Submissions Policy

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IPART invites submissions on our reviews from members of the community and industry stakeholders, and this feedback is critical in our achievement of fair and balanced outcomes. Most of the submissions we receive are made publicly available online throughout the full course of the review. IPART may not publish certain submissions (or parts of submissions) due to an assessment of length, content, appropriateness or confidentiality.

How to make a Submission to our Reviews

We prefer to receive public submissions electronically via our online submission form for our reviews.

Alternatively, hard copy submissions can be faxed to (02) 9290 2061 or mailed to:

Independent Pricing and Regulatory Tribunal
PO Box K35
Haymarket Post Shop, NSW, 1240

Submissions should be submitted no later than the published submissions deadline. We will consider submissions received after the published deadline at our discretion.

While there is no standard format for submissions, where possible they should:

  • clearly indicate which review they relate to
  • have regard to the specific issues that have been raised, and
  • refer to any relevant issues papers or reports. 

Confidential or Commercially Sensitive Submissions

Members of the community and industry stakeholders may indicate in writing at the time of their submission that they prefer it or any part of it to be treated as confidential. IPART determines requests for access to confidential submissions in accordance with the Government Information (Public Access) Act 2009 and Section 22A of the Independent Pricing and Regulatory Tribunal Act 1992.


It is the responsibility of the members of the community and industry stakeholders to have obtained appropriate licence(s) for materials included in its documents that may be subject to copyright. 

IPART may choose not to publish any newspaper articles or other materials that may be subject to copyright.

Government Information (Public Access) Act 2009

The Government Information (Public Access) Act 2009 (GIPA Act) replaces the Freedom of Information Act 1989 and encourages government transparency through the proactive release of information to the public. It forms the basis of IPART’s review process, of which consumer engagement and public comment are central components.

Privacy Policy

All personal information we receive in submissions is treated in accordance with the Privacy and Personal Information Protection Act 1998. As are all NSW Government agencies, IPART is required under this Act to use personal information submitted to us by members of the public carefully and for relevant, lawful purposes only. Personal information is any information from which an individual’s identity is apparent or can be reasonably ascertained. It may include an individual’s name, email or postal address, and other identifiable information, as well as their opinions and ideas.

Subject to any: 

  • claims for confidentiality; and
  • requests not to disclose the name of the person/organisation making the submission

IPART generally makes the submissions we receive and the name of the person/organisation making the submission publicly available - in our office and on our website. We generally remove email addresses, postal addresses and telephone numbers before publishing submissions.

Have Your Say
IPART routinely seeks public input into our reviews via submissions, public hearings, stakeholder workshops and community surveys.
View all reviews open for submissions