We will assess the cost of delivering different levels of reliability against the value that customers place on having a reliable network.
The value that customers place on reliability is currently being reviewed by the AER. It is due to publish values of customer reliability (VCRs) by 31 December 2019 and we will consider them in our economic assessment of reliability standards.
We will also consider the costs of delivering more or less reliability in different parts of NSW, taking into account new technologies that may offer more cost-effective solutions in certain areas where possible.
We will consider the impact on customer bills to any recommendations that we make.