This report is the third report presented by the Water Industry Forum to the Independent Pricing and Regulatory Tribunal (IPART). It covers the period from November 1997 to November 1999.
The Independent Pricing and Regulatory Tribunal (the Tribunal) of New South Wales (NSW) appointed Halcrow Management Science (HMS) in September 2001 to carry out a review of the system performance and customer service standards in Hunter Water Cor
