Our role
IPART regulates key markets and NSW Government services to ensure effective social, environmental and economic outcomes.
Work at IPART
Our offices are located in Central Sydney however we have staff working in NSW Government locations across the state. We have a strong commitment to workplace flexibility to help staff balance their work and personal lives.
Our employees are expected to behave ethically and comply with IPART’s Code of Ethics and Conduct, and with a range of supporting guides and policies. We also expect high standards of behaviour from organisations and individuals that do business with us.
IPART protects consumers in situations where they don’t have a choice of service providers, or where there are other market failures, from unfair or unsafe behaviour such as excessive charging.
We want all markets and systems in NSW to be operating efficiently, effectively and sustainably to support the wellbeing of people in NSW.
IPART regulates key markets and government services in NSW, including water, energy, public transport, and insurance.
We discharge our compliance and enforcement responsibilities in a way that is (a) aligned with intended legislative objectives, (b) prioritizes resources to address the highest risks to service delivery, safety, public health, the environment, and consumers, and (c) ensures that decisions are made transparently.