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How you can have your say

What you’ll need to do

The review process follows specific stages, generally over the course of several months. You can have your say by making an online submission, attending a public hearing or getting in touch with the review’s contact person.

  1. Preparation

    Each review is different in the time it takes and questions we’ll ask. We prepare our approach and publish a timetable during this step.

  2. Issues paper and consultation

    Have your say by making a submission in response to an issues paper.

    We publish an issues paper to explain our objectives and criteria to be used for a determination or decision and invite comments from residents.

  3. Draft report and consultation

    Have your say by making a submission in response to the draft report.

    We invite feedback from residents on our draft report, via submissions ahead of making a final determination or recommendation.

  4. Public hearings

    Have your say by making a submission or attending a public hearing.

    We enagage with the public through online hearings at specific times in the review process to allow a forum for feedback to inform our decision.

  5. Final report

    Final reports or pricing determinations are immediately available to residents. Special reports or licensing recommendations are submitted to NSW Government.

Who can have their say?

Anyone can make a submission for one of our current, open consultations.

Can you remain anonymous?

When you lodge a submission, you have the option to ask for your submission to be anonymous and/or confidential.

What happens next?

After you lodge your submission, you’ll receive a confirmation email.

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Have your say

Your feedback is important to our consultation process. Make a submission or attend a public hearing to have your say.