Purpose and values
Purpose
We make the people of NSW better off through independent decisions and advice.
Established by the NSW Government in 1992, IPART’s responsibilities and independent decision-making authority are conferred by legislation.
Values
We have three key values:
- We act with integrity
- We earn trust
- We deliver excellence.
Our aspirations 2023
- Our People: We trust, inspire and support each other to perform at our best
- Engagement: A broader range of stakeholders has meaningful input in our processes
- Climate Change: Our decisions help NSW to tackle climate change
- Consumers: Our decisions empower and protect consumers
IPART 2023 – Strategy on a page
Guiding principles
We have eight guiding principles:
- Independence – we are independent and impartial in our advice and decision making
- Transparency – we make our processes visible and explain our decisions clearly and simply
- Professionalism – we conduct ourselves with discipline according to high professional standards, and use resources effectively and efficiently
- Consistency–we strive to provide a consistent regulatory environment
- Consultation – we consult extensively and effectively with all stakeholders and consider their concerns and comments.
- Balance – we aim to deliver equitable outcomes by balancing the ongoing interests of the regulated entities, their customers and other stakeholders
- Innovation – we explore new and better approaches and demonstrate intellectual leadership and innovation
- Practicality – we aim to deliver pragmatic outcomes that can be achieved efficiently within the statutory framework.
Annual reports
View IPART Annual Reports
Download the full infographic.
Engaging with IPART
Having your say
We value customers’ contributions to our review process.
Pricing Reviews
Most of our pricing reviews include a public consultation process:
- We usually publish an issues paper that explains the review and the key issues.
- We invite interested parties to make submissions on some or all of these issues.
- We generally hold a public forum so interested parties can discuss their views.
- We usually release a draft report.
- We consider all submissions and comments before we make our decisions.
Local Council Special Variations & Minimum Rates
For our assessment of local council rate variations, we adopt a different approach to our pricing reviews. For special rate variations:
- Councillors are the elected representatives of their local communities and councils are required to consult with their communities before applying to us for a special rate variation.
- We encourage members of the community to participate in their council’s community consultation processes and to inform councils directly of their views.
- We publish copies of applications for special rate variations.
- We do not solicit submissions from the public, but we will accept and consider submissions from interested groups or individual ratepayers regarding special rate variations.
- You can view applications and make submissions to applications.
Pecuniary interest register
The Pecuniary Interests Register displayed is limited to sitting members.
Pecuniary interests register for current Tribunal members
Protocol for Tribunal members on disclosure of pecuniary interests and conflicts of interest
Gifts of Government Property
Treasury's Direction - Gifts of government property makes provision for the circumstances in which a person handling government resources can make a gift of government property. The direction also makes provision for the records that are to be kept in respect of gifts of government property made by or on behalf of a GSF agency.
IPART 2020 Register - Gifts of Government Property.