In most parts of NSW customers have no choice about who supplies their water. Our role is to independently set prices for water to reflect the efficient cost of providing services and ensure fair prices for customers.
In Sydney, the Blue Mountains, Illawarra, the Hunter, Central Coast and Broken Hill we set the prices charged by:
In 2017, IPART completed its review of the prices Sydney Water and Hunter Water can charge for wholesale water and sewerage services. See IPART’s Final Report and Fact Sheet.
Our regulatory framework for wholesale prices includes:
A wholesale customer or wholesale service provider may request that IPART set scheme-specific prices by undertaking a scheme-specific review.
We have developed a request form and accompanying guideline to support wholesale customers and wholesale service providers prepare for, request and participate in a scheme-specific review.
Complete the request form if you are a wholesale customer or wholesale service provider and wish to request that IPART undertake a scheme-specific review to determine a price for a wholesale service(s).
If you are considering requesting a scheme-specific review, we recommend you contact the Water Pricing Team at IPART on 9290 8400 or email firstname.lastname@example.org to discuss your request.
Request form for scheme-specific price review
Attachment A to request form - Inputs for section 4.2
The guideline provides an outline of the process for a scheme-specific review. It also outlines what a scheme-specific price review involves and explains the general principles and approach we would use to undertake a scheme-specific review.
Guideline for scheme-specific price review requests