The Tribunal has spent the past nine months researching, reading submissions and holding public hearings to gather information for this interim report on charges for bulk water services.

The report is the first step towards reforming the pricing of bulk water services in NSW. The task is far from complete. The Independent Pricing and Regulatory Tribunal (the Tribunal), the Department of Land and Water Conservation (DLWC), water user groups, community groups and the NSW government all have important work to do over the next seven months and in subsequent years to reform the pricing of bulk water services.