We are conducting an end-of-term review for the Water NSW Operating Licence 2022–2024 to investigate whether the existing licence is fulfilling its objectives. We will recommend any appropriate changes to the operating licence informed by the findings of this review.
The current operating licence authorises WaterNSW to operate under terms and conditions which address the quality of water services including the protection of public health and the environment, and the availability of water or services. If the Minister for Water accepts our recommendations, the Minister will endorse the new operating licence for approval by the Governor of NSW.
The Issues Paper is an opportunity for the people of NSW to provide feedback on the current operating licence and raise any issues of concern. Any feedback will help us recommend terms and conditions that reflect customer preferences.