WILMA is a web-based portal operated by the Independent Pricing and Regulatory Tribunal of NSW (IPART/us). It stores and displays compliance data about holders of approvals and licences under the Water industry Competition Act 2006 (WICA). It collects, contains and communicates information including audit data, notifications, incident reports and compliance actions submitted by auditors and holders of approvals and licences, and is a portal for communication between IPART and those stakeholders.

Collection of your personal information

IPART uses WILMA to collect your personal information. We do that by asking you for that information, for example when you become a WILMA user or when you fill out a form using WILMA. Providing your personal information to us through WILMA is always voluntary, but sometimes we will need that information for you to use WILMA.

Use and disclosure of your personal information

We use the personal information you provide to us through WILMA for the purposes of:

  • operating WILMA
  • our functions under WICA
  • contacting you about matters related to WICA, and
  • other directly related or incidental purposes.

We may disclose personal information collected through WILMA to:

  • the Minister administering WICA, their staff and Department, and
  • other government agencies where doing so is reasonably necessary to investigate whether there has been non-compliance with WICA or an instrument under WICA, or to take action in response to such non-compliance.

Contact us

You have the right to access and correct your personal information collected through WILMA. If you wish to do so, or if you have any queries about the WILMA privacy statement, please contact us at WICA@IPART.nsw.gov.au. Our address is Level 16, 2-24 Rawson Pl, Sydney NSW 2000.