We are reviewing our Audit Guideline which sets out our process and explains our expectations for auditing the Public Water Utilities’ (PWU) compliance with their operating licences. The PWUs include Hunter Water, Sydney Water and WaterNSW.
The current PWU Audit Guideline is available here.
We have revised this Audit Guideline to improve usability and to be clear about the process as well as our expectations for auditing and reporting on the audits.
Complementing the Audit Guideline, we have prepared a fact sheet which sets out the audit criteria for auditing the adequacy and implementation of PWUs’ water quality management systems.
We are seeking your feedback on the Draft PWU Audit Guideline and accompanying Draft Fact Sheet until 23 June 2023.
After this time, we will finalise the documents taking into account your comments.
We prefer to receive your comments electronically via our online submission form.