Historical performance reports
Water Utility Performance The Independent Pricing and Regulatory Tribunal of NSW (IPART) regulates public and private water utilities in NSW to check they compl
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Ways to save money
Reducing your water consumptionReducing the amount of water you use can save money, and the Australian Government has some tips and tools that may help.http://w
Assistance & support
Complaints or concerns For any complaints about your water service or pricing, your supplier’s contact details will be on your bill.
IPART submissions to external reviews
Date Review Submission Industry October 2023 Inquiry into protecting local water utilities from privatisation IPART submission to 2023 Joint Select Committee on
- Water
Discharge factors for non-residential customers-towards a standardised approach
In applying sewerage usage prices to non-residential customers, the volume of sewerage discharged by a customer is estimated by applying a discharge factor to t
- Water
Sydney Desalination Plant Expansion
The NSW Government has put on hold expansion plans for the Sydney Desalination Plant with recent rainfall relaxing the urgency of the project and allowing the G
- Water
Asset disposals policy 2017
IPART has published its updated asset disposals policy.
- Other Industries
Compliance and Enforcement Policy
We have reviewed our approach to compliance and enforcement with the introduction of a new, consistent policy across all of IPART’s regulatory compliance functi
- Water
WaterNSW Annual Review of regulated charges 2018-19
IPART is undertaking an Annual Review of the regulated charges that WaterNSW can charge for its rural bulk water services in the Murray Darling Basin (MDB) and
- Water
IPART's Cost Allocation Guide
The Water Industry Competition Act 2006 (WIC Act) provides for private sector participation and competition in the NSW water and wastewater industry.To facilita
- Other Industries
Industry Structure for Water and Wastewater Services in the Greater Sydney Metropolitan Area
Investigation on possible pricing principles and alternative arrangements including possible private sector involvement for the delivery of water and wastewater
Our role
IPART is an independent, strategic agency of NSW Government, charged with regulating key markets and government services to ensure effective social, environment
- Energy
Energy
- Water
Licence Compliance & Reporting
The Tribunal monitors licence compliance by various means including periodic self reporting; audits; information from other Regulators and Energy and Water Ombu
Governing Legislation
IPART was established by the NSW Government in 1992.
- Other Industries
Review of financeability test 2018
We have released our Final Report on the review of the financeability test, which we generally use as part of our building block approach in price regulation de
Regulatory policy
We use a number of standard processes and frameworks to determine revenues and prices for our regulated businesses.