IPART has completed its review of appropriate fees and charging arrangements for light and heavy vehicle towing services. we also recommended
changes to improve the broader regulatory framework. The overall objectives of our review were to encourage the towing industry to operate efficiently, ensure consumers have adequate protection, and minimise unnecessary red tape.
We found that a licensing scheme remains appropriate for tow truck operators, tow trucks and drivers in all industry segments. However, we found price regulation is only necessary for the light vehicle accident and recovery segment
The main differences between our recommended fees and the current fees are that:
Here is the NSW governments response to our recommendations.