Rural and Regional Buses

Rural and Regional Bus Fares 2021 - 2025

Start Date
Apr 2020
End Date
Dec 2020
Days left for survey
Deadline: 30 Oct 2020
Have your say
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We are reviewing fares for local bus services in rural and regional NSW. We will set the maximum fares that bus companies can charge for these services from January 2021 to December 2025.

IPART is very aware that people have been doing it tough in rural and regional communities with drought, bushfires and now COVID-19. 

We want to ensure that fares are reasonable and services keep improving.

The review will have a specific focus on people facing transport challenges.

Our aim is to set fares so that people with limited transport options - such as those who can’t drive or can’t afford a car - have access to services.

We want to encourage the NSW Government to provide the right transport services and promote the use of buses in communities. 

We also want to foster innovation, while still ensuring that bus companies can cover their costs.

Last time we reviewed these fares we lowered them for a range of trips, simplified the number of tickets on offer and introduced new daily tickets that capped the daily cost for passengers.

Our review will look at the impact of those changes and consider whether more reforms are needed. We will also look at how fares compare with Opal fares in Sydney and with Government-funded coach fares.

We have released an Issues paper as the first step in our review process.

We would like to hear what residents in rural and regional areas think of their local bus services and how much they should cost to use.

You can provide feedback using our feedback form or make a submission by 7 August 2020.

We also encourage you to complete the survey to help us better understand what influences bus use in rural and regional areas.

IPART will release a draft report on fares in October and will seek feedback on it.

We will also visit a number of regional centres. At the moment we propose to hold public meetings in the Central West, North Coast, New England/North West and Riverina/Murray regions.

The review team can be contacted at (02) 9113 7791 or by email.




Key Contact
Ineke Ogilvy
Have Your Say
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