Woman on the train
Sydney harbour
Total feedback submissions

IPART is seeking feedback on how public transport fares should be set until 2028

IPART has released an Issues Paper and an Information Paper on its review of maximum Opal fares until July 2028.

Under the Passenger Transport Act 2014, the Minister of Transport and Roads can ask IPART to determine or recommend maximum fares for public transport services.

The Minister has asked us to determine the maximum fares for Opal public transport services until 30 June 2028.

We are seeking feedback from public transport users and non-users on how people use and want to use Opal services now and into the future. Stakeholders can make a submission to our Issues Paper or provide feedback through our Have your say survey, which will be available in late January. Consultation on the Issues Paper will close on Sunday, 3 March 2024.

Opal fares are fares paid by passengers of train, bus, ferry, light rail, metro and ‘on-demand’ services on which an Opal card can be used. These services operate in Sydney, Newcastle, the Central Coast, Wollongong, the Blue Mountains and Hunter regions.

Our determination of maximum fares until July 2028 will come into effect once it is released later this year. The timing and level of actual fare changes below the maximum will be decided by the NSW Government. Any discount, concession fares, travel rewards, travel caps or other fares set below the appropriate maximum fares are not set by determination but also decided by the Minister for Transport for NSW.

Key contact
Jessica Hanna