What you need to know before you use WILMA
What is WILMA?
WILMA is the Water Industry Licensing Management Application. It is a web-based application for licensed network operators, retail suppliers and auditors.
How can I access WILMA?
Access WILMA at https://ipart.service-now.com/wilma
How do I use WILMA?
Licensees and auditors should refer to the WILMA fact sheet and training videos below. If you have more questions regarding how to use WILMA, please e-mail your IPART primary contact.
Are you experiencing technical difficulties using WILMA?
If you experience any technical difficulties with WILMA, please e-mail us at email@example.com with the subject ‘Support’. Please include a brief description of the problem you are experiencing, and attach a screenshot of the issue if possible. Support is available Mon – Fri within business hours. We will endeavour to contact you within one business day of receiving your request.