We last set retail prices from 1 July 2020. You can find prices in our Final Report or Determination.

We also completed a review of wholesale prices in June 2017.

Licence and compliance

The current operating licence commenced 30 November 2019 and expires on 30 June 2024. The licence includes a customer contract. This licence was recently amended to extend its term. It was previously set to expire on 29 November 2023.

The licence is supported by a reporting manual.

Our most recent operational audit is available here.

We are conducting a review of the 2019-2024 operating licence for a new operating licence to commence on 30 June 2024.

Related reviews

Current reviews

Operational audit
Developer charges review
Financeability review

Past reviews

Price reviews
Licence reviews and audits
Historical performance reports

Related links Sydney Water website