Current licences

Alternate water utilities (WIC Act)

Find a WIC Act licence in your area.

Public water utility licences

Utility	Licences that we administer?	Current compliance?
Hunter Water	The current Hunter Water operating licence commenced 1 July 2017 and expires 30 June 2022. The licence includes a customer contract (opens in a new window) and is supported by a reporting manual.	Our most recent operational audit is available here.
Sydney Water	The current operating licence commenced 30 November 2019 and expires 29 November 2023. The licence includes a customer contract and is supported by a reporting manual.	Our most recent operational audit is available here.
Water NSW	The Water NSW operating licence commenced 1 July 2017 and expires 30 June 2022. The licence was amended on 13 February 2019. The licence was amended again on 1 July 2021. The licence is supported by a reporting manual.	Our most recent operational audit is available here.

Utility

Licences that we administer?

Current compliance?

Hunter Water

The current Hunter Water operating licence commenced 1 July 2017 and expires 30 June 2022.

The licence includes a customer contract (opens in a new window) and is supported by a reporting manual.

Our most recent operational audit is available here.

Sydney Water

The current operating licence commenced 30 November 2019 and expires 29 November 2023.

The licence includes a customer contract and is supported by a reporting manual.

Our most recent operational audit is available here.

Water NSW

The Water NSW operating licence commenced 1 July 2017 and expires 30 June 2022. The licence was amended on 13 February 2019. The licence was amended again on 1 July 2021.

The licence is supported by a reporting manual.

Our most recent operational audit is available here.