Find a WICA licence in your area.
Utility
Licences that we administer?
Current compliance?
The current Hunter Water operating licence commenced 1 July 2017 and expires 30 June 2022.
The licence includes a customer contract (opens in a new window) and is supported by a reporting manual.
Sydney Water
The current operating licence commenced 30 November 2019 and expires 29 November 2023.
The licence includes a customer contract and is supported by a reporting manual.
Our most recent operational audit is available here.
WaterNSW
The WaterNSW operating licence commenced 1 July 2017 and expires 30 June 2022. The licence was amended on 13 February 2019.
The licence is supported by a reporting manual.